Privacy Policy

MNTRA collects the information needed to operate a digital-product storefront: account identifiers, order history, support correspondence, licensing-related records, and the basic technical information required to keep the site functioning.

When you browse the storefront, we may also collect anonymized diagnostic and performance data so we can keep the experience stable, reliable, and secure.

We use customer information to process purchases, deliver digital products, provide account access, respond to support requests, and maintain product-licensing workflows tied to your orders.

We may also use aggregated behavioral data to improve storefront clarity, performance, and post-purchase support, but we do not treat that data as a license to expose personal details in public analytics.

Payments are processed by Stripe and WooPayments. MNTRA does not store raw card details on the storefront.

We use Sentry for error monitoring and Vercel Analytics / Speed Insights for high-level website performance measurement. Those tools are configured to avoid sending unnecessary personal data.

The storefront uses cookies for authenticated account access, cart continuity, and essential security protections.

Some analytics and observability tooling may also rely on browser storage or short-lived identifiers to measure site behavior, but we aim to keep those signals scoped to operational needs.

We retain account, order, and licensing information for as long as it is reasonably necessary to support access to purchased products, deliver customer support, and satisfy legal or accounting requirements.

Operational logs and diagnostic records may be retained for shorter periods depending on the service involved.

You can contact MNTRA to request access to the personal data associated with your account, ask for corrections, or request deletion where that is legally and operationally appropriate.

If deleting data would make it impossible to preserve license, order, or fraud-prevention records we are required to maintain, we will explain the limitation clearly.

For privacy questions, account help, or data requests, contact support@mntra.io.